Showing posts with label update. Show all posts
Showing posts with label update. Show all posts

Saturday, June 26, 2010

Skype on three.co.uk 3 telecom not receiving calls

This is Part 1 (my first email), Part 2 of this is here

I'm putting this out there to see how many other people are having a problem with the recent Skype update disconnecting when idle or not minimising meaning you can no longer receive incoming Skype calls. I sent this to three.co.uk support, lets see what I get back:

Dear Sir/Madam,

Since recently updating Skype on my ZTE F102 the application no longer remains connected in the background after I minimise it. The application also disconnects from Skype when it is idle. This now means I will no longer receive incoming *Skype* calls during this time. I notice your Support on the subject (under "Skype calls and chats") has Skype questions for "Making a call", "Sending a Skype Chat" and "Receiving a Skype Chat", but NONE for receiving Skype calls.

I politely request that you restore the original functionality of the Skype application for which I purchased my phone, by either a providing a new version or enabling me to revert Skype to an older revision.

Yours faithfully,

Benjamin Brown

Monday, July 23, 2007

DON'T UPDATE QUICKPLAY TO 3.3 !!!

On my HP notebook I've just had the misfortune of using the built in HP QuickPlay update to update it to revision 3.3, this is software written by a company called Cyberlink who don't provide support unless you are a member.

When you "update" to version 3.3 via the application (not via HP's site or HP update) it will DOWNGRADE, let me just stress that again,

DOWNGRADE


the software so you can no longer view media files, use your built in HP web cam etcetera.

Rolling back via System Restore is futile (the app doesn't restore - nothing works at all now) and even reinstalling 3.0 or 3.2 still leaves you with just DVDPlay (the DVD playing part of Quickplay).

Frankly I am very pissed off at just wasting 5 hours in vain trying to restore the web cam functionality in Quickplay but 3.3 does something to prevent you restoring it.

If anyone knows how to fix this drop me a comment, personally I am no longer using Cyberlink's products and I'll be advising friends the same.